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Customer Service

Thank you! To our customers for allowing us to serve you. At Agri Supply we work hard to see that you are completely satisfied with your purchases and with your shopping experience when you visit us.

100% Satisfaction Guaranteed

100% Satisfaction Guaranteed

Agri Supply is headquartered in North Carolina. We offer a 100% satisfaction commitment on our products, with all non-perishable items, parts and services having a minimum 1-year guarantee. All of our hand tools have a lifetime guarantee. We want you happy, or we want it back! For questions or to discuss a specific product, call us at 800-345-0169.

“Our goal is to provide quality merchandise at the most reasonable price and to give our customers the best service possible.”

We recognize living these words daily in service to you is much more than stating them. We also recognize it is being friendly, genuinely caring, and helpful to you. We again thank you our customers for allowing us to serve you and look forward to continuing to provide you the excellent service you expect when you visit us at any part of our operation. If you need our assistance for any reason we are just a mouse click away. Feel free to communicate with us through our web contact customer service options.

How do I return an item that I ordered and what is your return policy?

Your satisfaction is our priority. If for any reason you are not satisfied with a purchase from Agri Supply, we will gladly refund your money, or exchange the item, or fix it should it break. A minimum one-year warranty applies to all non-perishable items, parts and service from Agri Supply. And, all hand tools sold by Agri Supply have a lifetime warranty, regardless of the length of the manufacturer's warranty.

To return an item... give us a call at 1-800-345-0169, or visit one of our 9 retail stores near you, and one of our friendly customer service representatives, or store employees, will be glad to assist you.

YOU, our customers say it best:

“Agri Supply has integrity”
“He went the extra mile to get the job done”
“Agri Supply has never failed to give me superior customer service”
“I constantly see amazing courteous customer service from Agri Supply. Unfortunately today in America that is becoming the exception and not the rule”
“Any time we have ever had a problem Agri Supply WILL FIX IT”
“I have never had anyone to help me as he did”
Customer Service